Privacy Policy
1. Who this applies to
This policy explains how Voti ("Voti", "we") handles information when you use the Voti iOS app and this website. Voti is a tool clinicians use to draft clinical notes; the clinician or their practice remains the owner and controller of patient records.
2. Information we collect
- Account information — your name, email address, and authentication details when you create an account.
- Notes you create — the clinical notes Voti drafts and you edit, which sync to your account.
- Limited diagnostics — basic, non-content app diagnostics (crashes, performance) to keep the app reliable.
We do not collect the visit audio, and we do not require any patient identifiers to function.
3. On-device transcription
Speech is converted to text entirely on your iPhone. The audio is processed locally and is not uploaded to Voti or to any third-party transcription service. Because of this, transcription works even with no internet connection.
4. How we use information
- To provide the service — drafting notes, syncing them to your account, and signing you in.
- To provide support when you contact us.
- To maintain security and improve reliability.
We do not use the content of your notes to train models without your explicit authorization.
5. Storage & security
Account data and notes are encrypted in transit and at rest, and are protected by access controls on a HIPAA-aligned backend. Visit audio stays on your device.
6. Sharing
We do not sell your information. We share data only with vetted service providers needed to run the product (for example, encrypted sync and authentication), under agreements that limit their use of it — or where required by law.
7. HIPAA & Business Associate Agreement
Voti is designed around HIPAA safeguards: protected health information stays on the device for transcription, and account data is encrypted in transit and at rest. A Business Associate Agreement (BAA) is available for practices and health systems. Contact us to request one.
8. Your choices & data retention
- Export — export your notes from inside the app at any time.
- Delete — delete your account and all associated data permanently, in one tap, from the app.
- We retain account data for as long as your account is active, then delete it on request or account closure.
9. Your rights
Depending on where you live, you may have rights to access, correct, or delete your personal information. To exercise them, email [email protected].
10. Children
Voti is intended for use by clinicians and is not directed to children. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this policy as the product evolves. We'll revise the "last updated" date above and, for material changes, notify you in the app or by email.
12. Contact
Questions about privacy or a BAA? Email [email protected] or visit our contact page.